Privacy Policy
Privacy Policy for Sacred India Tour & Travels
Effective Date: April 19, 2022
Introduction
At Sacred India Tour & Travels, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our travel services. By using our website, you agree to the terms of this policy.
Information We Collect
We may collect the following types of personal information to provide and improve our services:
| Category | Details |
|---|---|
| Contact Information | Name, email address, phone number |
| Booking Details | Travel dates, destinations, preferences, itinerary details |
| Payment Information | Credit card details, billing address |
| Communication Preferences | Preferences for receiving newsletters or promotional materials |
| Technical Data | IP address, browser type, device information, and website usage data |
How We Collect Information
We collect information in the following ways:
- Directly from You: When you fill out forms on our website, make bookings, or subscribe to newsletters.
- Automatically: Through cookies and similar tracking technologies that collect technical data about your interaction with our website.
- From Third Parties: From service providers or partners involved in fulfilling your travel requests, such as payment processors or booking platforms.
Use of Information
We use your personal information for the following purposes:
- To process and fulfill your travel bookings and requests.
- To communicate with you about your travel arrangements, updates, or customer service inquiries.
- To improve our website, services, and customer experience.
- To send marketing communications, such as newsletters or promotional offers, with your consent.
- To comply with legal and regulatory obligations, including record-keeping and fraud prevention.
Sharing of Information
We may share your personal information with:
- Service Providers: Third parties that assist with payment processing, booking systems, or customer support, bound by confidentiality agreements.
- Partners and Affiliates: For joint marketing or to provide tailored travel services, with your consent where required.
- Legal Authorities: When required by law or to protect our rights, safety, or property.
We ensure that any third party receiving your data adheres to strict data protection standards.
Data Security
We implement robust technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. These include encryption, secure servers, and regular security audits. However, no online transmission or storage method is completely secure, so we cannot guarantee absolute security.
Your Rights
Under applicable data protection laws, such as India’s DPDPA and GDPR (if applicable), you have the following rights:
- Access: Request a copy of your personal data.
- Correction: Update or correct inaccurate data.
- Deletion: Request deletion of your data, subject to legal obligations.
- Restriction: Limit how we process your data.
- Objection: Object to certain uses of your data, such as marketing.
- Data Portability: Receive your data in a structured, portable format.
To exercise these rights, contact us at the details provided below.
Children’s Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If we discover that we have collected such data, we will promptly delete it. Parents or guardians may contact us to address any concerns.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website usage, and personalize content. You can manage cookie preferences through your browser settings. Our cookie policy includes:
- Essential Cookies: Necessary for website functionality.
- Analytics Cookies: To track usage and improve services.
- Marketing Cookies: For personalized advertisements, with your consent.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example, booking data may be kept for 5 years to comply with tax regulations, after which it is securely deleted.
International Data Transfers
If you are located outside India, your data may be transferred to countries with different data protection laws. We ensure that such transfers comply with applicable regulations, using safeguards like standard contractual clauses for GDPR compliance.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically. Significant changes will be communicated via email or website notices.
Contact Us
For questions, concerns, or to exercise your data rights, please contact our Data Protection Officer:
- Email: hello@sacredindiatravels.in
- Phone: +91-9507505612
If you are not satisfied with our response, you may contact the relevant data protection authority in your jurisdiction.
Legal Compliance
This policy is designed to comply with India’s Digital Personal Data Protection Act (DPDPA) and, where applicable, international regulations like the GDPR. We are committed to transparency and accountability in our data practices.